I am an economist with extensive experience in general and program management, systems design, operations (including supply chain), and governance, risk, and compliance.
My journey to relief and development work started when I was 11 when I witnessed the destructive earthquake in Armenia that has taken more than 25,000 lives. Living in the disaster zone and later going through post-disaster hardships, I received humanitarian aid as part of the international response. Inspired by the power of giving and kindness in response to the immediate need in rebuilding communities, I began volunteering, and later, working for humanitarian relief agencies. I have been with Catholic Relief Services (CRS) since 2001, having been privileged to be part of CRS’ work in Europe, the Middle East, Southern Africa, Central Asia, and now worldwide in a global capacity, in my current role based at the organization’s headquarters in Baltimore, MD.
Currently, I lead the design, application, and oversight of meaningful, applied, and responsible risk management and compliance systems with an emphasis on mission, culture, people, strategy, and performance. Through continuous improvement, my focus is on balancing risk mitigation with efficiency for operational excellence. Alongside my team, I provide strategic direction and oversight to CRS’ global risk & compliance.
I am known for creating, motivating, and leading strong teams that deliver the best results in complex operations and matrix structures. I am a strong advocate for communal learning, collaboration and advocacy, am a member of Humentum’s Government Relations Advisory Council (GRAC) and am leading the Governance Risk & Compliance Community on Humentum Connect.