Faces of the World Trade Center Institute - World Trade Center Institute

Faces of the World Trade Center Institute

Our Staff? We coordinate, educate, and facilitate. We provide you and your team with unique perspectives and opportunities that no other organization does. And we’re here whenever you need us.

Susan Aplin joined the World Trade Center Institute in Baltimore as Vice President, Strategy, Innovation and Business Development in May 2018 after selling Bambeco, Inc., a sustainable home goods company she co-founded and served as CEO.

Susan’s international career has spanned 29 years, where she served in key executive roles within top global brands and companies.

At Bambeco, she shaped all facets of Bambeco’s multi-dimensional personality, including sustainability, brand principles, and standards driving product development, strategy and planning, innovation and sales, customer and e-commerce, and investor relations.  Bambeco was a culmination of her international brand career and her passion for sustainability, a healthier planet, and a desire to support global communities.

Prior to Bambeco, Inc., Susan served as Senior Vice President at MODASolutions, a Canadian-based global alternative payments company which sold to Western Union; Vice President at I4Commerce, an alternative payments company which sold to eBay PayPal; Vice President of Direct-to-Consumer at Williams-Sonoma, Inc., Williams-Sonoma, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, and West Elm brands; Director of Real Estate Strategy at Gap, Inc., including Gap, Banana Republic and Old Navy;  Vice President of Merchandising and Strategy at The Sports Authority, Inc.; Senior Manager of Supply Chain at Staples, Inc.; and Auditor at Arthur Andersen.

Susan continues to live her passion at WTCI, where she leads strategy, innovation and business development to drive global business growth and collaboration across the mid-Atlantic region.

She currently serves and has formerly served on several boards, including Capital Teas, Inc., Chesapeake Bay Foundation, Bambeco, and Summit Development and advisory board for MODASolutions.

Susan is a former Maryland International Leadership Award winner and has received many accolades throughout her career, including Top CEO awarded by SMARTCEO, Sustainable Luxury Brand Leader in Latin America and Internet Retail Top 100.

Susan resides in Annapolis, Maryland with her family and is active in the Annapolis community and regional environmental communities.

Eddie’s first introduction to the World Trade Center Institute (WTCI) was in 2004, when he joined the team as an intern. At the time, he felt a strong connection to the organization and was especially drawn to their mission, which, along with his pursuit of a better fit and more challenging professional role, led him to return in May of 2007 as their Manager of Sales and Business Development. Today, Eddie serves as WTCI’s Vice President of Operations and is responsible for annual budgets and financial forecasts, strategy, product development, and human resources. He also assists in managing WTCI’s Board of Directors, comprised of 40 regional business leaders.

Eddie’s diverse background and international knowledge have helped contribute to the success of many of WTCI’s programs and services. A native speaker of Portuguese and English, and fluent in Spanish, Eddie’s linguistic abilities lend themselves to the needs and demands of the international community, enabling him to offer something more to WTCI clients.

Prior to WTCI, Eddie worked with TESSCO Technologies Inc., a leading global supplier of wireless communications products. In addition to his experience in the corporate world, Eddie has played a central role in contributing to the development of the non-governmental organization Gems of the Earth, which promotes both social and economic development in the rural communities of Brazil by making modern technology accessible to all who seek it.

Eddie earned his bachelors from Towson University, MBA from Georgetown. Eddie has also studied culinary arts at L’Academie de Cusine in Washington DC.

Born in Brazil, Eddie has lived in Argentina and traveled to over 20 countries. He is also an All-American Soccer Player. Throughout his career, Eddie has sought out opportunities to make a greater impact in the community and the world. When he’s not at work, Eddie loves to spend time with his wife, family, and friends. He also loves to cook and makes a mean paella! Most of his favorite things happen outside: running, hiking, sailing, and visiting as many US National Parks as possible.

Deborah (Deb) Kielty joined the World Trade Center Institute in Baltimore as President and Executive Director in 2001 following a 20-year international business career with Procter & Gamble. With business travel taking her to 50 countries, Deb’s global experience spans both operational and strategic leadership roles. She climbed the Brand Management ranks at P&G in the U.S. and internationally, including leadership roles as Brand Manager in P&G Mexico, Associate Ad Manager in P&G Italy, Managing Director in Health & Beauty Care Europe, GM Worldwide Strategic Planning and VP Global Alliances & Licensing for P&G Beauty Care based in Maryland.

Today, Deb leads WTCI — the largest international business network in the mid-Atlantic, focused on empowering globally-minded leaders with new ideas and valuable connections. In this capacity, Ms. Kielty works alongside a truly talented team and the WTCI Board of Directors, including C-suite and senior leaders from UnderArmour, McCormick, T Rowe Price, BD Diagnostics, Emergent BioSolutions, Tessco, Ciena, Constellation Energy, Hogan Lovell, Johns Hopkins (Jhpiego and Medicine Int’l), Northrop Grumman, Rockwell Collins, and more.

Deb currently serves on several boards, including Johns Hopkins Jhpiego Advisory Board, P&G Alumni Foundation, the Baltimore Council on Foreign Affairs, and Christ Church Foundation. Past board service includes roles as President of Families with Children from China in Maryland, Vice Chair of the P&G Alumni Network, Maryland Governor’s Sub-cabinet for Int’l Affairs, and the University of Maryland Smith School of Business CIBER.

Deb holds a Masters Degree in Int’l Management from the American Graduate School of Int’l Management (Thunderbird) where she was awarded the Barton Kyle Yount Award – given to the graduate who most exemplifies Yount’s ideals of scholarship, accomplishment, and character. She was the keynote student speaker at graduation and was later awarded Thunderbird’s Distinguished Graduate Award for Career Achievement. She holds a Strategy Facilitator Graduate Certificate from Monitor Group (now Monitor Deloitte) and a BA from the University of California Santa Barbara.

Deb resides in the historic district of Federal Hill in Maryland. She is the proud mother of two daughters born in China – with one currently attending Georgetown University and the other at Roland Park Country School. Deb enjoys international travel, sports of all kinds, film festivals, and international foods.  She is passionate about leveraging diversity and gender balanced teams to drive business, innovation, economic empowerment and global good.

Deborah Kielty

Mr. Garland is a highly experienced professional who currently provides consulting and business advisory services in the areas of leadership development and business transformation. Most recently, Mr. Garland served as Senior Vice President of Product and Solutions Development at TESSCO Technologies and was responsible for initiating their Global Sourcing strategy for proprietary products. He also served as Chief Financial Officer at TESSCO from 1993-1999 and was instrumental in achieving a very successful Initial Public Offering and significant growth of the company. Prior to working at TESSCO, he served as Senior Vice President of Asset Based Lending for Bank of America, Vice President of Middle Market Lending for NationsBank, Vice President of Maryland National Investment Banking Company and Senior Credit Officer for Maryland National Bank. He has also served as Financial Manager and Plant Controller for Stanley Black and Decker. In addition to serving on the Board of The World Trade Center Institute, Mr. Garland also serves on the Board of SOZO Children and the External Relations Committee of Kennedy Krieger.

Jerry Garland

Daniel Pangaribuan joined the World Trade Center Institute in Baltimore in November 2007. Daniel is responsible for the accounting and financial roles in WTCI which involves all payments and quarterly financial reporting.

Daniel has a variety of professional experience both in the US and Indonesia. He was hired at Dreyfus Corporation in New York City as an Operations Accountant after completing his Masters Degree in Business Administration at University of New Haven, Connecticut with a concentration in Finance. Daniel has gained additional experience at International Fund Services in New York City as a Net Asset Value Accountant and at Dun & Bradstreet Indonesia in Jakarta, Indonesia as the Marketing and Business Development Manager.

His professional goals brought Daniel back to the US and he has been enjoying his new role at the World Trade Center Institute since then.

Daniel, who was born in Indonesia, has passions for photography, film-making, and creative design. He hopes that these passions will also add a significant amount of contribution to WTCI.

Daniel Pangaribuan

Wally joined the World Trade Center Institute as an intern in September 2010, gaining valuable experience and insight into international business. Building on the positive experience of his internship, Wally rejoined WTCI in August of 2011 as the Assistant Manager of Marketing and Event Planning and is now Senior Director of Marketing.

Wally brings a variety of education and experience to WTCI. He received his undergraduate degree from the School of the Museum of Fine Arts at Tufts University, where he concentrated on painting and multimedia design. Upon graduation, Wally returned to his hometown to pursue a Master’s in Business Administration from the Merrick School of Business at the University of Baltimore. He received his M.B.A. in December 2011 and was inducted into the Beta Gamma Sigma Society. Prior to joining WTCI, Wally was a Marketing Intern at the Emerging Technology Center in Canton where he managed the organization’s website and assisted with social media and marketing efforts.

Originally from Baltimore, Wally currently resides in the Mount Washington neighborhood. He  serves as a Weekend Mentor for Bridges, an academic and cultural enrichment program for East Baltimore youth and is on the Board of Blue Water Baltimore.

Wally Pinkard

Lydia joined the World Trade Center Institute as an intern in 2012, gaining valuable experience and insight into international trade and networking.  Her commitment to WTCI’s mission, lead her to return to WTCI part-time in November 2013 as an Assistant Manager of Business Development & Sales.  She is responsible for managing new accounts in order to provide guidance to clients seeking international business services, as well as growing capital region presence and assisting in implementation of WTCI events and programs.

Lydia grew up in Hagerstown, Maryland and has lived in Baltimore City since 2010.  She graduated from Towson University in 2012 with a Bachelors of Science in Communication Studies.  Her past experience includes Business Development & Marketing within the Architectural Industry, Radio Broadcasting, Conference Coordination for Women in Higher Education, and various types of volunteer work for children and families in need.  A combination of Lydia’s adept communication skills and diverse extended family has given her the valuable cross cultural sensitivity needed to accomplish her work with WTCI.  Ms. Yodie enjoys spending her free time with her close friends, seeing movies, exploring new restaurants, and taking in the many different attractions Baltimore has to offer.  Lydia also highly values the time she gets to spend with family.

Lydia Yodie

Leslie Morales joined the World Trade Center Institute as an intern in May 2014, gaining valuable experience and insight into international operations and professional exchanges. She is responsible for designing and implementing professional and cultural programs for the International Visitor Leadership Program on behalf of the U.S. Department of State as well as the Community Connections program on behalf of the U.S. Agency for International Development. She is also responsible for event data analysis and logistics for marketing.

Born in Paris, France, Leslie now resides in Parkville and recently completed her undergraduate degree in International Business and French at Towson University. During her time at Towson, Leslie created and was the president of Towson ESL, a student group that pairs international students with Towson students to help improve their English both verbally and written for academic and social purposes so that they may return to their home country with a greater understanding, knowledge and appreciation of the American culture with firm, lasting international relationships. A combination of Leslie’s bicultural communication skills and diverse extended family has given her the valuable cross-cultural sensitivity needed to accomplish her work within WTCI. In her free time, Leslie enjoys spending time with those close to her, reading, and going to the gym.

Leslie Morales

Natalia Rocha joined WTCI as an intern in May 2014 and returned in March 2015 as the Assistant Manager of Emerging Global Executives and Professional Exchanges. She received her B.A. in Economics and International Studies from Towson University, where she concentrated on business and political science. In her current role as the Assistant Manager of the EDGE Program and Client Services, Natalia is responsible for the development and implementation of the EDGE Program and the management of WTCI’s Traveler Intelligence Packages and Strategic Briefs.

Originally from Brazil, Natalia currently resides in Baltimore, Maryland. A 2015 graduate of Towson University, she earned her undergraduate degree in International Studies and Economics. While at Towson, Natalia was inducted as a member of Alpha Kappa Psi, a professional co-ed business fraternity. Throughout her time as a student brother, she served as the Vice President of Membership, Social Committee Chair, and Vice President of Alumni Relations. During her undergraduate career, Natalia worked as a Writing Assistant at the TU Writing Center and participated in the BCPS Model United Nations Conference. In 2014, she completed a study abroad program at the Universidade Federal De Santa Catarina in Florianopolis, Brazil, where she advanced her understanding of Latin American economics and trade. Natalia’s bi-cultural background and international experiences have allowed her to develop the global awareness needed to realize her role within WTCI. In her free time, she enjoys practicing yoga, running, reading, and spending time with her family and friends.

Natalia Rocha Garcia

Jamille joined the World Trade Center Institute in June 2015 as the Assistant Manager of Professional Exchange Programs. Jamille received her degree in international studies with an organizational communication minor from Queens University of Charlotte located in North Carolina. Jamille’s previous experience includes interning at the International House of Charlotte assisting in designing and implementing the Department of State’s International Visitor Leadership Program (IVLP). During her academic career, Jamille presented her senior thesis at the North Carolina Political Science Association Conference in 2015 and also participated in the Model Organization of the American States in Washington D.C. She was part of many service trips including New Orleans and New York City and helped to rebuild houses that were affected by hurricane Katrina and Sandy, respectively. Originally from Recife, Brazil, Jamille enjoyed growing up next to the beach and going surfing and snorkeling. A native speaker of Portuguese and fluent in Spanish, Jamille also enjoys traveling and playing the ukulele.

Jamille Gehret

Jennifer joined the World Trade Center Institute as an intern in 2011. She was responsible for the research and design of cultural programs for the International Visitor Programs. She re-joined as the part-time Human Resources Adviser in 2018. She graduated from Towson University in 2011 with a Bachelor’s degree in Business Administration with a concentration in International Business and a minor in Asian Studies. She is currently pursuing a Master’s degree in Human Resources from the University of Maryland University College.

Prior to working with WTCI, Jennifer worked at the Office of Technology Services at Towson University as a student worker for her undergraduate career. It was here that she found her passion for HR. While at Towson University, she also was a member of S.I.F.E. (Students in Free Enterprise), the Secretary in the Golden Key International Honour Society, an Alto in the Towson University Chorus, and a member of the Anime club (to help learn Japanese). After graduation, she interned with the HR department at COPT, and then worked at a staffing agency for the next three years. Jennifer was born in and resides in Columbia, Maryland. She comes from a multi-cultural environment and family, so she appreciates diversity and loves to learn about other cultures. She enjoys going to the beach, singing, hanging out with her cat, and playing video games.

Jennifer Hood

Jamal joined the World Trade Center Institute as an intern in February 2016. He is responsible for designing and implementing professional and cultural programs for the International Visitor Leadership Program on behalf of the U.S. Department of State as well as the Community Connections program on behalf of the U.S. Agency for International Development. He is a graduate of Towson University, where he obtained a Bachelor’s degree in Business Administration with a concentration in International Business.

Jamal is a Maryland native, born and raised in Prince George’s County. Growing up in a predominantly African American community, he developed a firm grasp of his own culture and sought to learn the importance of exploring and embracing other cultures. During his time at Towson, Jamal involved himself in numerous multicultural organizations, including the Latin American Student Organization, Filipino Cultural Association at Towson, and Students Helping Honduras. Jamal was also inducted as a brother of Alpha Kappa Psi, a professional co-ed business fraternity. In his senior year at Towson, Jamal served as Chief of Staff of the Student Government Association, studied abroad in Guatemala and was also crowned Homecoming King of Towson University. Jamal’s eagerness to extend his breadth of cultural knowledge has given him the skills and cultural empathy needed to successfully fulfill his role within the Professional Exchanges department at WTCI. Jamal is a Certified Personal Trainer and enjoys working out and coaching others towards their fitness goals in his free time.

Jamal Washington

Jen Scheideler joined WTCI as a Strategic Planning & Operations Manager in August 2019. Jen graduated with a BA degree in Psychology from the University of Colorado at Boulder in 2015. Upon graduating, Jen moved to Washington, D.C. to work as a Postbaccalaureate Fellow at the National Cancer Institute (NIH) and Science Policy Fellow for the former Surgeon General. In 2017, Jen left her role at NCI to attend graduate school at the Johns Hopkins Bloomberg School of Public Health and Carey Business School where she graduated with dual Master of Public Health (MPH) and Master of Business Administration (MBA) degrees in May 2019. During her time at Hopkins, Jen was Vice President of Operations for Net Impact, as well as a Graduate Research Assistant at the Lerner Center for Public Health Promotion at the Bloomberg School of Public Health.

Originally from Colorado, Jen enjoys hiking, snowboarding, and spending time outdoors. In her spare time, Jen teaches yoga and loves to spend time with family and friends, cook, try new restaurants, and explore all the great things Baltimore has to offer.

Jennifer Scheideler

Maggie Pringle joined WTCI in September as Manager of Programs & Events. In her current role, she is responsible for the development and execution of WTCI’s programs and events.

Maggie was born and raised in Annapolis, Maryland where she currently resides. She graduated from The University of Tampa in 2010 with a Bachelor’s degree in Advertising and Public Relations. Her professional experience includes experience in marketing, interior design, real estate, visual merchandising and product development for e-commerce as well as corporate event planning.

Outside of work, Maggie spends her time cooking, garage sale hopping, practising yoga and enjoying live music.

Maggie Pringle

Zac Sheaffer joined WTCI as an intern in January 2018 and was promoted in June 2018 to the Assistant Manager of Operations and Program Support. He graduated Magna Cumme Laude and received his bachelor’s degree in History and Arabic & Middle Eastern Studies from McDaniel College in May 2018. In his current role as the Assistant Manager of Operations and Program Support, Zac is responsible for supporting operations and assisting in the development and execution of the WTCI’s EDGE, AGILE, and GPS Programs.

While at McDaniel, Zac was a member of the Honors Program and inducted into the Phi Alpha Theta, Phi Sigma Iota, and Pi Gamma Mu honor societies. In May 2018, he was also inducted into Omicron Delta Kappa, a national leadership honor society. During his undergraduate career, Zac worked as an Arabic Teaching Assistant and Tutor, presented at several honors conferences throughout the region, and participated in numerous clubs and extracurricular activities. In 2015, through a fellowship with the Qatar Embassy, he traveled to Doha, Qatar to the Doha World Economic Forum, advancing his understanding of Middle Eastern culture and economics. In 2017, he completed a study abroad program at McDaniel College Budapest in Budapest, Hungary, where he also volunteered as an English teacher for migrants and refugees. His academic and international experiences have aided him in his role within WTCI. Zac currently resides in Hanover, Pennsylvania, where he coaches youth baseball and softball. In his free time, he enjoys exercising, reading, watching sports, being outdoors, and spending time with his family and friends.

Zac Sheaffer

Vida Branco joined WTCI in September and specializes in data analytics and account support. In her current role, she is responsible for collecting, interpreting, and visualizing data. Prior to joining WTCI, Vida worked at the Latino Economic Development Center where she assisted the micro-lending team. Vida is pursuing a Bachelor of Science in Finance from the University of Baltimore and hopes to eventually attend graduate school to study data science. Outside of work, Vida spends her time playing the guitar.

Vida Branco

Julia Wilbert joined WTCI as an intern in May 2017 and returned in August 2018 as the Assistant Manager of Business Development & Membership. She will receive her B.A. in Business Administration with minors in Spanish and Marketing from York College of Pennsylvania. In her current role as the Assistant Manager of Business Development & Membership, Julia is responsible for assisting in new business development, membership recruitment and implementation of WTCI events and programs.

Originally from Rio de Janeiro, Brazil, Julia currently resides in Baltimore, Maryland. During her time at York College, Julia was a member of the Alpha Sigma Tau Sorority where she held a position on the executive board as Vice President of Growth along with other positions such as Director of Collegiate-Alumnae Engagement and Director of Event Planning. In 2014, Julia paired with LASOS, an organization that provides adult literacy classes in civics, financial literacy, technology and citizenship, to help non-natives better improve their English both verbally and written so that they may better improve their lives here in the United States. A native speaker of Portuguese and fluent in Spanish, Julia also enjoys traveling back home, reading and spending time with family and friends.

Julia Wilbert